Payment and Fees
- Free shipping! Orders totalling $99.00 or more ship free within the United States.
- For a shipping cost estimate, use the Shipping Cost Estimate Tool in the shopping cart.
- Orders paid with an e-check will not ship until the payment has cleared. This typically takes 3-7 business days.
Mishipped Items Policy
- Please check your order upon receipt and report any missing or incorrect items to us within 7 days of receiving your order.
- Please note we cannot ship missing items reported after 7 days from receipt of your order.
Lead Times & Schedule
- Orders typically ship within 1-2 business days unless 2-day or overnight shipping is selected, in which case we will expedite processing. Some non-stocked parts, including some GM factory parts, may take up to 7 business days to ship.
- The cut-off time for same day shipping is 12:00 PM EST for Ground and International shipments
- The cut-off time for 2-day and Overnight shipments is 2:00 PM EST.
- NO delivery on weekends for overnight orders. Overnight orders shipped on Friday will arrive on Monday. Overnight orders placed on weekends will be shipped on Monday.
- Holiday Schedule: We are closed and do not ship on the following holidays. Note that if the holiday falls on a weekend, we will close on the business day closest to it (Friday or Monday).
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve and Christmas Day
- IMPORTANT: Orders valued over $1,000 will require a signature for delivery. If no one will be available to sign for your delivery, please contact us for additional options.
- We offer standard ground, 2-day, and overnight shipping options to most regions.
- In-store pickup is also available at no extra charge. Please see the in-store pickup instructions.
- The carriers we typically use include FedEx, UPS, DHL, and United States Postal Service (USPS).
- International orders are only shipped via DHL, FedEx, or UPS and typically arrive within a week. We do not ship using local postal services due to reliability issues and long transit times.
- When free shipping is available and selected by the customer, the item will be shipped using the most economical shipping method available.
- To guarantee on-time delivery, all international orders are shipped via DHL whenever possible.
- Please note that we cannot control customs clearance delays for international shipments. In some rare cases shipments can take a month or more to clear customs and reach the customer.
- For certain destinations, we may only accept payment via PayPal with a certified shipping address or via a bank wire transfer.
Shipping Insurance & Guarantee
- All shipping prices are quoted with insurance included.
- Should your order be lost or damaged during shipping, the customer must cooperate with Improved Racing to process a shipping claim.
- Improved Racing will be responsible for reshipping, repairing the order, or issuing the customer a refund in a timely manner.